How can we help?
Send a description of the problem, the project and production day involved, your device model, and a screenshot when possible.
Email support@setcompanion.comCommon questions
I was invited but cannot sign in
Use the exact Google or Apple sign-in email your beta invitation was sent to. If you choose Hide My Email with Apple, ask the owner to invite the private relay address Apple shows you. The owner can confirm or replace an invitation from Account & access.
My project is not showing on another device
Confirm both devices use the same Set Companion account, reload once, and check the archived-project list. Do not clear local app data while an offline-save warning is visible.
The Live Activity is out of date
Open Set Companion while connected to the internet. The current beta refreshes activity state while the app is active; remote ActivityKit push updates are planned for a later release.
How do I delete my account?
Open Account & access, then use Permanently delete account. You will be asked to type DELETE before deletion. Set Companion also requests revocation of a linked Apple authorization.
Privacy and account access
Read the privacy policy or manage sign-in and account deletion in Account & access.